Statements of Account and Trade Credit are inaccurate
Resolved·Degraded performance

Data synchronization between our accounting system and data sources has been completed. If our customers encounter any issues related to trade credit and statement of their account, we recommend that they contact the support team.

Tue, Oct 7, 2025, 05:20 PM
(2 months ago)
·
Affected components
C Teleport Web Application
Updates

Resolved

Data synchronization between our accounting system and data sources has been completed. If our customers encounter any issues related to trade credit and statement of their account, we recommend that they contact the support team.

Tue, Oct 7, 2025, 05:20 PM

Identified

Data synchronization is currently in progress. The estimated time to completion is approximately 1 hour and 30 minutes.

Tue, Oct 7, 2025, 04:16 PM(1 hour earlier)

Identified

We have identified inaccuracies in the Statements of Account and Trade Credit balance for certain accounts. Our team has pinpointed the root cause and is actively working on a resolution.

Tue, Oct 7, 2025, 02:08 PM(2 hours earlier)
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This page is continuously updated to reflect the current status of our systems. If you notice anything unusual that’s not reported here, please let us know at support@cteleport.com.